JENNY KOELLIKER
PRODUCT AND PROJECT MANAGEMENT LEADER
Jenny Koelliker is a proud life-long learner, which has earned her a badge of honor as a Jane of all trades and master of some. A Certified Scrum Master, Jenny has worked in Product Management, Project Management, Application Development, and Cybersecurity in the MSP/SaaS space servicing the alternative investment industry for over a decade. In a previous life, she was a coffee bean whisperer at Starbucks and a high school English teacher.
A true Renaissance Woman for the 21st century, Jenny has a wide variety of interests and passions, including playing guitar, music and pop culture history, travel, and civic engagement. She even did standup comedy once and lived to tell about it. Jenny has been "editing" her first cozy mystery novel for the past five years and plans to begin querying at some point before the end of time.​ She's also a corgi mom to a very good boy named Chewbarka. Chewy's Instagram link may be found at the top of the page along with Jenny's LinkedIn profile.
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01 SKILLS
Agile/Scrum
90%
Jira
85%
Confluence
85%
Azure DevOps
80%
Monday.com
80%
Communication
90%
Documentation
95%
Stakeholder Mgmt
85%
02 EDUCATION
Miami University
Oxford, OH
B.S. Management Information Systems
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Cleveland State University
Cleveland, OH
M. Ed Curriculum and Instruction
Master of Urban Secondary Teaching​​​​
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03 CERTIFICATIONS / CERTIFICATES
Certified Scrum Master
Scrum Alliance
Becoming an Agile Coach
Scrum Alliance
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Product Operations Masters Certified
Product-Led Alliance
​AI for Everyone
DeepLearning.ai
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Program Manager Professional Certificate
IBM (In progress)
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04 Experience
2023-2024
Atlas Technica
Associate Director of Product Management
Masterminded inaugural Product Management function, collaborating with leadership to define and implement the Product Management Life Cycle (PMLC), Agile/Scrum methodologies, and Product Catalog to streamline product development and Go-To-Market execution for best-in-breed Managed Services. Launched MVP version of Client Portal in Q1 2024.
2021-2022
Drawbridge
Director of Product Management
Created inaugural Product Management function, including the Product Roadmap, PMLC, Product Launch Checklist, SDLC Agile/Scrum framework, and robust process and training documentation for the Drawbridge GRC SaaS platform.
2020-2021
Abacus Group
2018-2020
Manager of Information Systems
After successful presentation to leadership identifying gaps in the organization and receiving approval to create this role to address them, assumed ownership of and systemized internal and client-facing documentation, KnowBe4 administration, third-party Due Diligence Questionnaires, and productization of Cybersecurity service enhancements.
Abacus Group
Manager of Project Management - West
Performed team management duties in addition to Project Manager role.
2014-2017
Abacus Group
2014
IT Project Manager
Directed and oversaw the Project Management Life Cycle for services related to flagship AbacusFLEX products, specifically Hosted Exchange, centralized file shares, VoIP, and Cybersecurity. Assisted Director of Project Management with establishing PMO.
DCT Telecom Group
Program Coordinator Team Lead
Assumed Team Lead duties in addition to Program Coordinator role. Began Agile/Scrum learning journey and achieved Scrum Master certification.
2012-2014
DCT Telecom Group
Program Coordinator
Responsible for ensuring the successful deployment of complex voice and data services, specifically MPLS, SIP, and Hosted PBX, managing customer relationships through post-sales implementation, training, and technical support.
2010-2012
Lake Brantley High School
10th Grade English Teacher
Provided classroom instruction to 10th grade students in the content areas of English II and Intensive Language Arts. Worked with at-risk students as Transitions Mentor and member of Lake Brantley High School Literacy team.
2004-2009
Starbucks Coffee Company
Retail Operations Management
Executed store operations, including staffing, training, scheduling, inventory, and payroll. Certified Learning Coach, Coffee Master, and Community Involvement Specialist.
